Frequently Asked Questions

Everything you need to know about your luxury shopping experience.

Do you offer international shipping?

Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

How can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website.

What is your return and exchange policy?

We accept returns on unworn items with original tags within 14 days of delivery. Please note that customized or stitched outfits are non-refundable.

Are the colors on the website accurate?

We strive to display colors as accurately as possible; however, actual colors may vary slightly due to photographic lighting or your monitor settings.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and bank transfers. Cash on Delivery is available for domestic orders within specific regions.

Do you provide customized stitching services?

Yes, we offer premium stitching services for our unstitched collections. You can select standard sizing or provide custom measurements on the product page.